Who I am
Tech Support for Churches is provided by Pr. Seth Novak, a rostered Minister of Word and Sacrament in the Evangelical Lutheran Church in America. My website address is: https://churchtech.support
Introduction
I take privacy very seriously, and I am committed to protecting the information you entrust to me. This Privacy Policy explains how I collect, use, and safeguard your personal information when you engage my services or visit my website.
Information I Collect
I may collect the following types of information:
- Personal Information: Congregation name, email address, phone number, billing information, as well as name and phone number or email address of contact persons and other details you voluntarily provide.
- Automatically Collected Information: IP address, browser type, device information, and usage data via cookies or similar technologies.
- Other Information: Customer feedback and referrals. [Specify any additional data you collect, e.g., preferences, feedback, etc.]
How I Use Your Information
I use your information to provide my services and transact payments with you. I may use referrals for advertising purposes with your explicit permission. I will not send you marketing emails or put you on any mailing lists, and I will never sell or share your information to third parties except as necessary to provide my services (such as payment processors). I will retain customer contact information for future transactions, but sensitive payment information will be deleted 90 days after payment transactions are completed.
Data Security
Any and all data on the internet is vulnerable to being stolen. For this reason, all customer personal and payment information is stored locally (i.e. not online). I take standard precautions whenever transmitting data (email, SMS, payment processing), but please understand that no method of data transmission is 100% secure.
Your Rights
You have the right at any time to
- Access the personal information I hold about you
- Request correction or deletion of your data
- Withdraw consent where processing is based on consent
To exercise these rights, contact Seth Novak.
Cookies
I do not use cookies on my website. My web hosting provider may use cookies, but I am not responsible for their use or what information they collect. You can control cookie settings through your browser. Disabling cookies may affect website functionality.
Third-Party Links
When using third-party services (such as for processing payment), I encourage you to review their policies.
Third-Party Services: List specific services you use (e.g., Stripe, Google Analytics) if applicable.
Changes to This Policy
I may update this Privacy Policy periodically. The updated version will indicate a revised “Last Updated” date. Continued use of my services constitutes acceptance of the updated policy.
Contact Me
If you have questions about this Privacy Policy, please contact Seth Novak.